Troubleshooting Guide

Fix "Signature Upload Failed" Error

Solve form submission upload problems instantly. Compress or convert files entirely in your browser.

Frequently Asked Questions

Will the portal accept PNG signature scans?

Most government portals reject PNG transparent signatures. Always download and upload JPEGs.

Why Does "Signature Upload Failed" Happen?

Signature uploads fail due to three primary issues: file size exceeds the strict limit (often 20KB), incorrect dimensions (not cropped tightly), or file is in an unsupported format (like PDF or PNG instead of JPEG).

Fast Troubleshooting Checklist:

  1. Verify signature is written on white paper in black/blue ink.
  2. Crop the signature tightly to remove unnecessary white borders.
  3. Use our signature resizer to compress it below 20KB in JPG format.

Quick Fix Tool